Amtrust Financial Insurance – Legit or Scam?

I came across a critical review of Amtrust Financial Insurance on a Scam Reporting website –, titled ‘Amtrust tries to make it hard to get your insurance money’.

DirtyScam allows anonymous submission of complaints from angry consumers and victims of scams. Since the website is hosted offshore (probably in Russia or India), we take this (negative) review against Amtrust Financial Insurance with a pinch of salt.

Here is what the review says –


If I can label them with something more than worst, I would be happy to do that. My experience with Amtrust Insurance was a complete nightmare. I was forced to panic because of their irresponsible behaviour, or rather I would suggest, a pre-planned scam. Such a company with huge customer base and many locations in its kitty, cannot do such a blunder, until it wants to do it.My car was hit by a taxi and unfortunately, it was insured by Amtrust Insurance. The fault was entirely of the taxi driver and I had proofs of it. So, I called this company to pay for my damages. They sent an adjuster, who took a look at my car and gave me an assessment of $3000. He said that there won’t be any problem and my check would reach me in couple of days.After he left, I visited an auto workshop and asked for the damage amount. He gave me an estimate of $4800. I called the adjuster and told him about the difference. But, he asked me to see another workshop. I did as he said, but it took me 6-7 workshop’s visits to until find someone who was ready to give me some discount. Still, the cost was no close to $3000. However, I knew that the company was not going to take care of the difference.I had called the adjuster in between as well to inform that I couldn’t find a workshop offering that amount, but he ignored my calls. So, I decided that I would accept $3000. I asked them to send me the check. They did send me a check with wrong name and address on it. I called them to sort the matter.They sent another check, with right name but a missing apartment number. I called them again. I was surprised to see their cold response. However, without bothering much, I asked them to send the check again.The third time, they sent me a check with right street address, but wrong apartment number. So, after three consecutive mistakes, I was still not able to get the amount. I wanted to fix my car. So, I did it myself and still waiting for them to send me the right check.Do you believe that a company with such a stature can do such silly mistakes? If yes, then I would like to work with companies with less customers and not much system to take care of silly updates.AmTrust insurance is a fraud company with worse customer service.


In case you don’t already know (assuming you came to this page by Googling ‘Amtrust Financial Insurance scam‘, or ‘Amtrust Financial Insurance review‘, Amtrust Financial Insurance is listed under the category Business on

Here is the rest of the contact information for the sole purpose of identification –

  • Address: Maiden Lane New York NY 10038
  • Phone: 1 800-535-2710
  • Website:
  • Severity of Scam: High [not sure what it means]
  • Reported Loss: 4800 $ [unsubstantiated]
  • Reported by: Anonymous [obviously]

The entity Amtrust Financial Insurance was awarded 1 / 5 Stars  based on 1 Reviews.

It is difficult to ascertain whether Amtrust Financial Insurance is a Scam, or Legit, based on this single review. In the coming weeks/days, I will try to research deeper into Amtrust Financial Insurance, analyze and list more critical reviews and identify a pattern (or lack of) to substantiate the claim mentioned above.

Regardless, until then, we give the benefit of doubt to the reviewer and list Amtrust Financial Insurance as someone you need to avoid (for now).

If you have any grievances, complaints, or anonymous tips against Amtrust Financial Insurance, please contact us immediately. If you have lost money to  Amtrust Financial Insurance, together we can work to recover your loss.

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