I came across a critical review of BECU on a Scam Reporting website – DirtyScam.com, titled ‘They are short of customer service staff’.
DirtyScam allows anonymous submission of complaints from angry consumers and victims of scams. Since the website is hosted offshore (probably in Russia or India), we take this (negative) review against BECU with a pinch of salt.
Here is what the review says –
Their capability to handle seamless online transfers with external accounts is very rudimentary. BECU messed up on this with one of our customers trying to make a payment to our account. They I had fraudulent activity on my account, with purchases made in three different states on my account, over a week, with three different signers.They reviewed the activity and determined it didnt look fraudulent. With three people other than me, the account owner signing on these purchases! It truly seemed no one had actually looked at the material I provided to them at all. I had to escalate the matter up a level to get the activity removed.This bank is great for a little Christmas savings account, or perhaps a car loan. But dont go to them for sophisticated banking needs in an era of online bill pay or possible identity theft. They are short of customer service staff and the ability to handle things at the local level.
In case you don’t already know (assuming you came to this page by Googling ‘BECU scam‘, or ‘BECU review‘, BECU is listed under the category Business on DirtyScam.com.
Here is the rest of the contact information for the sole purpose of identification –
- Phone: (800) 233-2328
- Website: http://becu.org
- Severity of Scam: High [not sure what it means]
- Reported Loss: 350 $ [unsubstantiated]
- Reported by: Anonymous [obviously]
The entity BECU was awarded 1.4 / 5 Stars based on 20 Reviews.
It is difficult to ascertain whether BECU is a Scam, or Legit, based on this single review. In the coming weeks/days, I will try to research deeper into BECU, analyze and list more critical reviews and identify a pattern (or lack of) to substantiate the claim mentioned above.
Regardless, until then, we give the benefit of doubt to the reviewer and list BECU as someone you need to avoid (for now).
If you have any grievances, complaints, or anonymous tips against BECU, please contact us immediately. If you have lost money to BECU, together we can work to recover your loss.