Chartway Federal Credit Union – Legit or Scam?

I came across a critical review of Chartway Federal Credit Union on a Scam Reporting website –, titled ‘Chartway Is Impossible To Deal With, Rude’.

DirtyScam allows anonymous submission of complaints from angry consumers and victims of scams. Since the website is hosted offshore (probably in Russia or India), we take this (negative) review against Chartway Federal Credit Union with a pinch of salt.

Here is what the review says –


Chartway Federal Credit Union took over a credit union I had been using previously then started billing me for not using the account once switched over to them.I tried calling to close the account, they said since my account is “dormant” it now has a negative balance with late charges and would need to be paid before they will close the account.Asked to pay with a card by phone, they said they cannot accept cards, but if I called in with a routing and account they can take a payment from a checking account and close it.I tried calling back with a checking account and now that I was actually able to get ahold of someone they said they require me to come in to a physical location ( which I haven’t been to ) to pay to close an account ( that I never opened with them ) and will continue to accrue late fees until I do so.They also don’t know why I would think that I could by by phone.Open an account with America First or Mountain America.Chartway is impossible to deal with, rude, and seems like the left hand doesn’t know what the right hand is doing.


In case you don’t already know (assuming you came to this page by Googling ‘Chartway Federal Credit Union scam‘, or ‘Chartway Federal Credit Union review‘, Chartway Federal Credit Union is listed under the category Business on

Here is the rest of the contact information for the sole purpose of identification –

  • Address: East 1700 South Salt Lake City UT 84115
  • Phone: (800) 999-6395
  • Website:
  • Severity of Scam: Medium [not sure what it means]
  • Reported Loss: 3252 $ [unsubstantiated]
  • Reported by: Anonymous [obviously]

The entity Chartway Federal Credit Union was awarded 1.33 / 5 Stars  based on 3 Reviews.

It is difficult to ascertain whether Chartway Federal Credit Union is a Scam, or Legit, based on this single review. In the coming weeks/days, I will try to research deeper into Chartway Federal Credit Union, analyze and list more critical reviews and identify a pattern (or lack of) to substantiate the claim mentioned above.

Regardless, until then, we give the benefit of doubt to the reviewer and list Chartway Federal Credit Union as someone you need to avoid (for now).

If you have any grievances, complaints, or anonymous tips against Chartway Federal Credit Union, please contact us immediately. If you have lost money to  Chartway Federal Credit Union, together we can work to recover your loss.

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