Cit Group Cit Online Bank – Legit or Scam?

I came across a critical review of Cit Group Cit Online Bank on a Scam Reporting website – DirtyScam.com, titled ‘Terrible Experience With Customer Service’.

DirtyScam allows anonymous submission of complaints from angry consumers and victims of scams. Since the website is hosted offshore (probably in Russia or India), we take this (negative) review against Cit Group Cit Online Bank with a pinch of salt.

Here is what the review says –

I recommend people do not open an account at Cit Group Cit Online Bank.I had a terrible experience with customer service.What the bank does is disable your password on a regular basis for their own security reasons.The result is, your account often gets locked up just when you need it most – when you’re trying to do something!How frustrating is that? So then you have to call customer service where they grill you with security questions after a very long delay unless they say they’ll call you back and it takes so long, several hours, sometimes you’re not there..they always have a “very high call volume” even if its first thing in the morning.The bank didn’t know me personally so when they asked me an extensive number of security questions, I had trouble answering because I have memory problems.Instead of understanding and trying to get to know me as a new customer, the customer service lady actually locked my account while was on the phone with them and left it that way!Whats worse, she was very angry, obstructive and very negatively unsupportive.That was an extremely bad experience and left me feeling very frustrated.Most of the time, my account would be locked because on the occasion I tried to check in, instead of focusing on my financial plans and considerations, I would get locked out and be too anxious to want to deal with it again.I had read the older reviews of CIT Bank before I started an account, hoping that they have fixed their customer service problem. That was not the case.On top of that, they do a really crappy job of updating their CD rates, usually only upgrading a couple of CD’s with current rates and leaving the others to languish instead of doing a complete and thorough job, which means that you as the customer have a lot less options when trying to figure out your investment scheme.They did that more than once. They also neglected to upgrade the savings account rate but giving them suggestions has no effect.Overall, I couldn’t wait to cancel my CD’s and get out of there.

In case you don’t already know (assuming you came to this page by Googling ‘Cit Group Cit Online Bank scam‘, or ‘Cit Group Cit Online Bank review‘, Cit Group Cit Online Bank is listed under the category Business on DirtyScam.com.

Here is the rest of the contact information for the sole purpose of identification –

• Address: 1300 East Salt Lake City UT 84106
• Phone: (801) 412-6800
• Website:
• Severity of Scam: Medium [not sure what it means]
• Reported Loss: 1565 $ [unsubstantiated]
• Reported by: Anonymous [obviously]

The entity Cit Group Cit Online Bank was awarded 1 / 5 Stars  based on 2 Reviews.

It is difficult to ascertain whether Cit Group Cit Online Bank is a Scam, or Legit, based on this single review. In the coming weeks/days, I will try to research deeper into Cit Group Cit Online Bank, analyze and list more critical reviews and identify a pattern (or lack of) to substantiate the claim mentioned above.

Regardless, until then, we give the benefit of doubt to the reviewer and list Cit Group Cit Online Bank as someone you need to avoid (for now).

If you have any grievances, complaints, or anonymous tips against Cit Group Cit Online Bank, please contact us immediately. If you have lost money to  Cit Group Cit Online Bank, together we can work to recover your loss.