Franklin American Mortgage – Legit or Scam?

I came across a critical review of Franklin American Mortgage on a Scam Reporting website –, titled ‘customer service’.

DirtyScam allows anonymous submission of complaints from angry consumers and victims of scams. Since the website is hosted offshore (probably in Russia or India), we take this (negative) review against Franklin American Mortgage with a pinch of salt.

Here is what the review says –


Franklin American mortgage is competitive on their upfront rates, but are costing us dearly in the long run.The way they process payments makes it difficult to manage and stay current with your account.Departments do not communicate well with each other.When calling customer service there are extended times on hold, dropped and disconnected calls, multiple transfers, and no resolution.I deeply regret having two mortgages with Franklin American Mortgage.


In case you don’t already know (assuming you came to this page by Googling ‘Franklin American Mortgage scam‘, or ‘Franklin American Mortgage review‘, Franklin American Mortgage is listed under the category Business on

Here is the rest of the contact information for the sole purpose of identification –

  • Address: North MacArthur Boulevard Irving TX 75039
  • Phone: (214) 496-1900
  • Website:
  • Severity of Scam: Extremely Low [not sure what it means]
  • Reported Loss: 2311 $ [unsubstantiated]
  • Reported by: Anonymous [obviously]

The entity Franklin American Mortgage was awarded 1 / 5 Stars  based on 5 Reviews.

It is difficult to ascertain whether Franklin American Mortgage is a Scam, or Legit, based on this single review. In the coming weeks/days, I will try to research deeper into Franklin American Mortgage, analyze and list more critical reviews and identify a pattern (or lack of) to substantiate the claim mentioned above.

Regardless, until then, we give the benefit of doubt to the reviewer and list Franklin American Mortgage as someone you need to avoid (for now).

If you have any grievances, complaints, or anonymous tips against Franklin American Mortgage, please contact us immediately. If you have lost money to  Franklin American Mortgage, together we can work to recover your loss.

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