I came across a critical review of Freedom Mortgage on a Scam Reporting website – DirtyScam.com, titled ‘TERRIBLE CUSTOMER SERVICE’.
DirtyScam allows anonymous submission of complaints from angry consumers and victims of scams. Since the website is hosted offshore (probably in Russia or India), we take this (negative) review against Freedom Mortgage with a pinch of salt.
Here is what the review says –
TERRIBLE CUSTOMER SERVICE, Freedom Mortgage tried to refinance us but was not able to extend a decent rate so we searched elsewhere.When we refinanced, we were told that the company was able to refund a late fee, so long as we were not late in the previous 12 months.Despite closing on the 14th of the month, the company ADDED the late fee to the closing costs and took it.They managed NOT to give us the credit from the overcharge of interest and are now holding it for an additional 14 days, citing a law that somehow doesnt exist with other mortgage companies when I called about both the late fee and the overcharge from the interest, I was told that despite their original promise, they are giving me the “screw you of not refunding ANYTHING in a timely manner or making any extra steps to keep their promises.All this RIGHT before Christmas. I am NOT EVER going to do business with them again. What a mess!
In case you don’t already know (assuming you came to this page by Googling ‘Freedom Mortgage scam‘, or ‘Freedom Mortgage review‘, Freedom Mortgage is listed under the category Business on DirtyScam.com.
Here is the rest of the contact information for the sole purpose of identification –
- Address: Eves Drive Evesham Township NJ 8053
- Phone: (856) 334-3400
- Website: http://freedommortgage.com
- Severity of Scam: Medium [not sure what it means]
- Reported Loss: 3654 $ [unsubstantiated]
- Reported by: Anonymous [obviously]
The entity Freedom Mortgage was awarded 1 / 5 Stars based on 4 Reviews.
It is difficult to ascertain whether Freedom Mortgage is a Scam, or Legit, based on this single review. In the coming weeks/days, I will try to research deeper into Freedom Mortgage, analyze and list more critical reviews and identify a pattern (or lack of) to substantiate the claim mentioned above.
Regardless, until then, we give the benefit of doubt to the reviewer and list Freedom Mortgage as someone you need to avoid (for now).
If you have any grievances, complaints, or anonymous tips against Freedom Mortgage, please contact us immediately. If you have lost money to Freedom Mortgage, together we can work to recover your loss.