HomeGoods – Legit or Scam?

I came across a critical review of HomeGoods on a Scam Reporting website – DirtyScam.com, titled ‘HomeGoods Bad Service’.

DirtyScam allows anonymous submission of complaints from angry consumers and victims of scams. Since the website is hosted offshore (probably in Russia or India), we take this (negative) review against HomeGoods with a pinch of salt.

Here is what the review says –

Great when you buy something HomeGoods – Rude and unethical when you return. I bought an item (toy) and the next day I returned it- with the receipt. There was no sticker but I assured her it was on the receipt and showed her the item. She decided to put another cheaper toy to refund me.So unethical – I told her you are charging me the cheaper toy and it’s not the one I bought. The odd and unethical part- she wasn’t even trying to tell me the incorrect amount AND she kept misquoting my item – as if I am blind or something.Dear Meka please learn some customer service skills and please don’t take personally and be rude when customers return items. Oh and don’t nickel and dime people during the holidays or ever.

In case you don’t already know (assuming you came to this page by Googling ‘HomeGoods scam‘, or ‘HomeGoods review‘, HomeGoods is listed under the category Business on DirtyScam.com.

Here is the rest of the contact information for the sole purpose of identification –

• Address:
• Phone: (703) 518-5191
• Website: http://homegoods.com
• Severity of Scam: High [not sure what it means]
• Reported Loss: 300 $ [unsubstantiated]
• Reported by: Anonymous [obviously]

The entity HomeGoods was awarded 1 / 5 Stars  based on 1 Reviews.

It is difficult to ascertain whether HomeGoods is a Scam, or Legit, based on this single review. In the coming weeks/days, I will try to research deeper into HomeGoods, analyze and list more critical reviews and identify a pattern (or lack of) to substantiate the claim mentioned above.

Regardless, until then, we give the benefit of doubt to the reviewer and list HomeGoods as someone you need to avoid (for now).

If you have any grievances, complaints, or anonymous tips against HomeGoods, please contact us immediately. If you have lost money to  HomeGoods, together we can work to recover your loss.