Innovative Dentistry at South Lake Union – Legit or Scam?

I came across a critical review of Innovative Dentistry at South Lake Union on a Scam Reporting website – DirtyScam.com, titled ‘Bad Dentistry and Bad Customer service’.

DirtyScam allows anonymous submission of complaints from angry consumers and victims of scams. Since the website is hosted offshore (probably in Russia or India), we take this (negative) review against Innovative Dentistry at South Lake Union with a pinch of salt.

Here is what the review says –

At Innovative Dentistry at South Lake Union, a lot of incompetence going on, and in a dental practice, being nice doesn’t atone for bad dentistry and bad customer service. I’ll list my experiences below.1. The person who does the insurance really screwed me over. Before I got work done, she investigated my plan and told me that I wouldn’t have much of an out of pocket cost. Well, she didn’t do her research because the exact opposite happened and I ended up owing around $700 out of pocket. This was an error she admitted making. But the response was, “I’m so sorry, but you still need to pay.”2. I got 3 fillings with them. After 2 of them, I had a lot of discomfort, so I went back. The first one – they just had to do some more drilling – which I had to be numbed for. The second one – I was told they had to redo the filling. I have never heard of such a thing! I had to make another appointment, get numbed again, the whole shebang.I was NOT happy about this, especially when their response was, “Yeah, this does happen sometimes.” Well, it’s never happened to me or anyone I know. And for all the noise ID makes about its quality/service, having to return TWICE for them to fix shoddy work does NOT reflect well.3. That filling just fell out, and it’s only been about a year since I got it. So I have to now go get it filled for the THIRD TIME, obviously from another dentist because there’s no way I would ever set foot in ID again. I’m hoping there isn’t more extensive damage. In the meantime I’ve been chewing on one side and desperately trying not to get hot or cold liquid in the gaping hole in my tooth. Remember I paid $700 out of pocket for this.4. When, after ALL of this hassle (mind you, that the employees in question openly admitted to creating), I inquired about them removing a piece of metal that was left behind on a tooth from an unrelated procedure. I figured they would do it for free because they’d screwed me over so badly on so many fronts, but they returned and said “That’s going to cost you $100.” $100 TO REMOVE A TINY PIECE OF METAL YOU COULD REMOVE IN LESS THAN 3 MINUTES? AFTER WHAT YOU HAVE PUT ME THROUGH? How cheap and stingy. And very clearly not patient-concentric.I honestly wasn’t ever going to give them a bad review, but now that my filling has fallen out, I feel a responsibility to let others know. This place really messed up my mouth and cost me lots of money and anguish because they’re either lazy, incompetent, or both.

In case you don’t already know (assuming you came to this page by Googling ‘Innovative Dentistry at South Lake Union scam‘, or ‘Innovative Dentistry at South Lake Union review‘, Innovative Dentistry at South Lake Union is listed under the category Business on DirtyScam.com.

Here is the rest of the contact information for the sole purpose of identification –

• Address:
• Phone: (206) 565-0557
• Website: http://whereseattlesmiles.com
• Severity of Scam: High [not sure what it means]
• Reported Loss: 800 $ [unsubstantiated]
• Reported by: Anonymous [obviously]

The entity Innovative Dentistry at South Lake Union was awarded 1.33 / 5 Stars  based on 3 Reviews.

It is difficult to ascertain whether Innovative Dentistry at South Lake Union is a Scam, or Legit, based on this single review. In the coming weeks/days, I will try to research deeper into Innovative Dentistry at South Lake Union, analyze and list more critical reviews and identify a pattern (or lack of) to substantiate the claim mentioned above.

Regardless, until then, we give the benefit of doubt to the reviewer and list Innovative Dentistry at South Lake Union as someone you need to avoid (for now).

If you have any grievances, complaints, or anonymous tips against Innovative Dentistry at South Lake Union, please contact us immediately. If you have lost money to  Innovative Dentistry at South Lake Union, together we can work to recover your loss.