Intertax – Legit or Scam?

I came across a critical review of Intertax on a Scam Reporting website – DirtyScam.com, titled ‘Tax Service’.

DirtyScam allows anonymous submission of complaints from angry consumers and victims of scams. Since the website is hosted offshore (probably in Russia or India), we take this (negative) review against Intertax with a pinch of salt.

Here is what the review says –

We were recommended third-hand by one of my employers agencies to Intertax because they specialized in tax returns for non-residents (they don’t).When we first visited to get our return done, we went with our fistful of paperwork to talk to an accountant at Intertax.There were a couple of what I thought were fairly minor misunderstandings and she rattled off a few questions and wrote down some notes based on what we said.I was a little uneasy about how filppantly she approached some issues but I figured that the US tax system was complex and that she knew what she was doing.We get a letter in the mail not long after with a copy of our return for us to post off to the IRS.I checked over it, and a large portion of the form was filled out incorrectly.They had somehow managed to get my first name and surname the wrong way around (even through I’d double-checked to ensure it was correct at the time of filing).They had listed myself and my wife as not being married, got a ton of the numbers wrong and a bunch of other basic details totally incorrect.I took some time off work to get to their office in time and went to their office to get things corrected.I had a highlighted list of corrections and the staff there took my form, ran into the back room and hurriedly re-prepared the form.At one stage, they misplaced it, and spend the next ten minutes looking for it in and around the giant mounds of paperwork that was everywhere.I checked over the numbers and as far as I could tell it was acceptable; they took the forms and they said that they’d mail it.A few weeks later I get an angry letter from the IRS with highlighted copy of my form listing all the points that had been filled out incorrectly.They had still incorrectly filled out some of the (not particularly complicated) deductions and had even managed to not submit the W2 with the return.That was one mistake too many for us and really not cool.San Francisco has treated us very, very well. Nearly everyone I’ve interacted with is friendly, helpful and competent, so I’m not handing out this one-star review lightly.I took the return instead to Liberty Tax service in Laurel Heights – those guys are awesome.

In case you don’t already know (assuming you came to this page by Googling ‘Intertax scam‘, or ‘Intertax review‘, Intertax is listed under the category Business on DirtyScam.com.

Here is the rest of the contact information for the sole purpose of identification –

• Address: 3rd Street San Francisco CA 94103
• Phone: (415) 543-2828
• Website: http://intertax.com
• Severity of Scam: High [not sure what it means]
• Reported Loss: 4355 $ [unsubstantiated]
• Reported by: Anonymous [obviously]

The entity Intertax was awarded 1.8 / 5 Stars  based on 5 Reviews.

It is difficult to ascertain whether Intertax is a Scam, or Legit, based on this single review. In the coming weeks/days, I will try to research deeper into Intertax, analyze and list more critical reviews and identify a pattern (or lack of) to substantiate the claim mentioned above.

Regardless, until then, we give the benefit of doubt to the reviewer and list Intertax as someone you need to avoid (for now).

If you have any grievances, complaints, or anonymous tips against Intertax, please contact us immediately. If you have lost money to  Intertax, together we can work to recover your loss.