New Serenity Spa – Legit or Scam?

I came across a critical review of New Serenity Spa on a Scam Reporting website –, titled ‘Not worth the money you spend’.

DirtyScam allows anonymous submission of complaints from angry consumers and victims of scams. Since the website is hosted offshore (probably in Russia or India), we take this (negative) review against New Serenity Spa with a pinch of salt.

Here is what the review says –


I received a gift certificate for my birthday for a Hydra Facial and was so excited. I booked the appointment and was a little late arriving. It was supposed to be 30 minutes and ended up being more like 22. The treatment costs $149.00!Not worth the money you spend. I was rushed and was never made to feel relaxed or “serene”. Only one product was applied to my face their reasoning being “those products cost a lot of money”.Well, so does the treatment. Spend the extra $50 and go to the Well & Bing Spa at the Princess and get a 60 minute treatment. I won’t e going back or recommending this to anyone.


In case you don’t already know (assuming you came to this page by Googling ‘New Serenity Spa scam‘, or ‘New Serenity Spa review‘, New Serenity Spa is listed under the category Business on

Here is the rest of the contact information for the sole purpose of identification –

  • Address: North Hayden Road Scottsdale AZ 85260
  • Phone: (480) 998-6991
  • Website:
  • Severity of Scam: High [not sure what it means]
  • Reported Loss: 250 $ [unsubstantiated]
  • Reported by: Anonymous [obviously]

The entity New Serenity Spa was awarded 2.08 / 5 Stars  based on 12 Reviews.

It is difficult to ascertain whether New Serenity Spa is a Scam, or Legit, based on this single review. In the coming weeks/days, I will try to research deeper into New Serenity Spa, analyze and list more critical reviews and identify a pattern (or lack of) to substantiate the claim mentioned above.

Regardless, until then, we give the benefit of doubt to the reviewer and list New Serenity Spa as someone you need to avoid (for now).

If you have any grievances, complaints, or anonymous tips against New Serenity Spa, please contact us immediately. If you have lost money to  New Serenity Spa, together we can work to recover your loss.

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