I came across a critical review of Regency Furniture on a Scam Reporting website – DirtyScam.com, titled ‘there was no thank you or anything for my loyalty.’.
DirtyScam allows anonymous submission of complaints from angry consumers and victims of scams. Since the website is hosted offshore (probably in Russia or India), we take this (negative) review against Regency Furniture with a pinch of salt.
Here is what the review says –
I take great pride in being in the service industry. Taking care of people is my profession. Taking the time to review a sales encounter provides valuable insight. I truly enjoy commending positive service. I rarely send negative reviews. My experience at the Largo Town Center location was both positive and challenging. Loren Martin was superb. I have never seen anyone that determined to close a sale. He showed commitment, flexibility and forethought to get the job done. Hes a true asset. Now the challenges. Loren informed us that both purchased pieces were in the warehouse and would be delivered on our chosen date. Unfortunately one piece wasnt. Loren quickly convinced us to take the floor model. We were comfortable with the idea. The sale admin. could not close our order without a managers override. The manager was not on property. I was told he went to the subway station to drop someone off. 25 minutes later I asked the sales admin when the manager would return to close the deal. She had no idea. The manager returned 5 minutes after (approx. 30 minutes) with a grocery store bag in hand. The deal was closed shortly after. He apologized offering me water. Not quite what I needed at the time. My 2nd concern. Ive purchased 4 rooms of furniture at this location. You exercise poor use of your customer historical files. I had to ask if you had history on my purchases. When told yes there was no thank you or anything for my loyalty. Thanks again to Loren!!! I might have to look elsewhere in the future.
In case you don’t already know (assuming you came to this page by Googling ‘Regency Furniture scam‘, or ‘Regency Furniture review‘, Regency Furniture is listed under the category Business on DirtyScam.com.
Here is the rest of the contact information for the sole purpose of identification –
- Address: Ritchie Station Court Capitol Heights MD 20790
- Phone: (301) 782-3800
- Website: http://regencyfurniture.com
- Severity of Scam: Extremely Low [not sure what it means]
- Reported Loss: 200 $ [unsubstantiated]
- Reported by: Anonymous [obviously]
The entity Regency Furniture was awarded 1 / 5 Stars based on 6 Reviews.
It is difficult to ascertain whether Regency Furniture is a Scam, or Legit, based on this single review. In the coming weeks/days, I will try to research deeper into Regency Furniture, analyze and list more critical reviews and identify a pattern (or lack of) to substantiate the claim mentioned above.
Regardless, until then, we give the benefit of doubt to the reviewer and list Regency Furniture as someone you need to avoid (for now).
If you have any grievances, complaints, or anonymous tips against Regency Furniture, please contact us immediately. If you have lost money to Regency Furniture, together we can work to recover your loss.