I came across a critical review of Ross & Associates on a Scam Reporting website – DirtyScam.com, titled ‘Bad Customer Service’.
DirtyScam allows anonymous submission of complaints from angry consumers and victims of scams. Since the website is hosted offshore (probably in Russia or India), we take this (negative) review against Ross & Associates with a pinch of salt.
Here is what the review says –
I made an appointment over the phone and when I arrived, there address is incorrectly listed so I was a bit lost, I finally found the Ross & Associates and they were not there.I waited for 10 more minutes and they finally arrived, followed by two other customers one of which had the same appointment time as myself with a written confirmation of his appointment and the receptionist said she didnt have him down and he would have to come back next week.Rodney came out and tried to make it right for him but was openly displeased and it felt a bit unprofessional.I then got to sit down and talk about an old tax issues that I needed help with, he didnt close the door despite other people only a few feet away who could hear everything.His secretary then came barging in and cut me off mid-sentence without so much as an “excuse me.The entire process with them was just like that.I will say that what I needed was completed in the time frame that was promised, although with my incorrect contact information listed.The price was just fine and they are local but everything felt hard and a bit messy and from everything I witnessed with other clients, the receptionist has bad customer service skills and makes it hard to be a repeat client.
In case you don’t already know (assuming you came to this page by Googling ‘Ross & Associates scam‘, or ‘Ross & Associates review‘, Ross & Associates is listed under the category Business on DirtyScam.com.
Here is the rest of the contact information for the sole purpose of identification –
- Address: South Baldwin Avenue Sierra Madre CA 91024
- Phone: (626) 357-9703
- Website: http://accountantsierramadre.com
- Severity of Scam: High [not sure what it means]
- Reported Loss: 6433 $ [unsubstantiated]
- Reported by: Anonymous [obviously]
The entity Ross & Associates was awarded 3 / 5 Stars based on 1 Reviews.
It is difficult to ascertain whether Ross & Associates is a Scam, or Legit, based on this single review. In the coming weeks/days, I will try to research deeper into Ross & Associates, analyze and list more critical reviews and identify a pattern (or lack of) to substantiate the claim mentioned above.
Regardless, until then, we give the benefit of doubt to the reviewer and list Ross & Associates as someone you need to avoid (for now).
If you have any grievances, complaints, or anonymous tips against Ross & Associates, please contact us immediately. If you have lost money to Ross & Associates, together we can work to recover your loss.