Seattle MINI – Legit or Scam?

I came across a critical review of Seattle MINI on a Scam Reporting website – DirtyScam.com, titled ‘Extremely Disappointed and insulted’.

DirtyScam allows anonymous submission of complaints from angry consumers and victims of scams. Since the website is hosted offshore (probably in Russia or India), we take this (negative) review against Seattle MINI with a pinch of salt.

Here is what the review says –

I don’t think I have ever been so insulted before by a dealership. And that is saying a lot since car dealers don’t have the best reputation in general. I Have been trying to speak with sales representatives to try and lease a countryman all4.I was speaking with someone through email to get some basic numbers before making the trip to see if we are on the same page. I had another offer for another dealership and different vehicle and wanted to see if they could match their deal since I liked the mini more than the other vehicle.After going back and forth a few times the sales associate felt it was a good idea to be rude when he couldn’t beat the numbers of the other dealer and imply that I must not know what was offered, don’t understand how leases work, or that I am lying because the deal is too good.I assume my being a woman means I have no idea how leasing vehicles work (despite leasing from BMW and Acura previously and having no problems getting great deals). After I respond to him telling him that his attitude was not necessary, that I am well aware of the details in the lease offer and that if he couldn’t match those numbers all he had to do was politely tell me so, instead of being insulting…he never responded.I get a call from a manager the next day telling me they could come close to the deal and call him to discuss. I am at work and it is much easier for me to email than call and spend 30 minutes on the phone while I am working. So I go on the site and start a chat with one of their associates. They introduce themselves via chat, and I then tell him what I am looking for and he just disappears. Never responds. Never says a thing. I wait for ten minutes for any response in the chat and he never comes back.So I finally get a minute at work and call the dealership and ask to speak with a manager. I am transferred and he answers the phone “yeah?”….umm… Yeah? WTF is yeah? Are you not a manager selling $30 to 50K vehicles and running said dealership? Regardless I say hello?…and he hangs up on me. I call back and speak with the woman who transfer calls again, who is very nice, and tell her I was hung up on, she apologizes and says she will transfer me again. He picks up again, says nothing, and just hangs up the phone after I hear him speaking in the background.I’m not sure if this is how Mini always runs their dealership, but it seems kind of messed up that 3 different men were rude, disrespectful and condescending in the span of 2 days speaking with them. The only decent person I spoke with was the woman who answered the phone.Extremely Disappointed and insulted. I guess they get enough business that they don’t need to be polite or respectful. (Or answer the damn phone with a “hello, this is Allen the manager at Seattle Mini”, instead of “yeah” and then hangup on someone)

In case you don’t already know (assuming you came to this page by Googling ‘Seattle MINI scam‘, or ‘Seattle MINI review‘, Seattle MINI is listed under the category Business on DirtyScam.com.

Here is the rest of the contact information for the sole purpose of identification –

• Address:
• Phone: (206) 588-4250
• Website: http://seattlemini.com
• Severity of Scam: Extremely High [not sure what it means]
• Reported Loss: 4000 $ [unsubstantiated]
• Reported by: Anonymous [obviously]

The entity Seattle MINI was awarded 1.36 / 5 Stars  based on 11 Reviews.

It is difficult to ascertain whether Seattle MINI is a Scam, or Legit, based on this single review. In the coming weeks/days, I will try to research deeper into Seattle MINI, analyze and list more critical reviews and identify a pattern (or lack of) to substantiate the claim mentioned above.

Regardless, until then, we give the benefit of doubt to the reviewer and list Seattle MINI as someone you need to avoid (for now).

If you have any grievances, complaints, or anonymous tips against Seattle MINI, please contact us immediately. If you have lost money to  Seattle MINI, together we can work to recover your loss.