Shelter Mortgage Company – Legit or Scam?

I came across a critical review of Shelter Mortgage Company on a Scam Reporting website –, titled ‘Worst Customer Service’.

DirtyScam allows anonymous submission of complaints from angry consumers and victims of scams. Since the website is hosted offshore (probably in Russia or India), we take this (negative) review against Shelter Mortgage Company with a pinch of salt.

Here is what the review says –


This was a mixed bag of tricks with Shelter Mortgage Company. They did a VERY good job in the speed at which they got our loan thru.What was NOT was their OWN added in requirements to the loan such as requiring you to have two months payments in arrears.This is for Shelter and Shelter alone to make your loan more palatable to the mortgage company they will sell your loan to.This also uses the FHA Loan process for their own designs rather than for the groups that it was intended.Our loan was sold in less than a month. Shelter is part of Guaranty Bank.Guaranty Bank has the absolute worst hands down customer service department of any mortgage company Ive ever dealt with.They are rude and loud and have a canned speech they give you rather than listening to your questions or finding out what your needs may be.Its probably a VERY good thing that the loan was sold rather than having to deal with these folks for any length of time.I would avoid this whole deal.


In case you don’t already know (assuming you came to this page by Googling ‘Shelter Mortgage Company scam‘, or ‘Shelter Mortgage Company review‘, Shelter Mortgage Company is listed under the category Business on

Here is the rest of the contact information for the sole purpose of identification –

  • Address: Preston Road Dallas TX 75248
  • Phone: (972) 248-1050
  • Website:
  • Severity of Scam: Medium [not sure what it means]
  • Reported Loss: 2355 $ [unsubstantiated]
  • Reported by: Anonymous [obviously]

The entity Shelter Mortgage Company was awarded 3 / 5 Stars  based on 1 Reviews.

It is difficult to ascertain whether Shelter Mortgage Company is a Scam, or Legit, based on this single review. In the coming weeks/days, I will try to research deeper into Shelter Mortgage Company, analyze and list more critical reviews and identify a pattern (or lack of) to substantiate the claim mentioned above.

Regardless, until then, we give the benefit of doubt to the reviewer and list Shelter Mortgage Company as someone you need to avoid (for now).

If you have any grievances, complaints, or anonymous tips against Shelter Mortgage Company, please contact us immediately. If you have lost money to  Shelter Mortgage Company, together we can work to recover your loss.

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