Sterling National Bank – Legit or Scam?

I came across a critical review of Sterling National Bank on a Scam Reporting website –, titled ‘Customer Service’.

DirtyScam allows anonymous submission of complaints from angry consumers and victims of scams. Since the website is hosted offshore (probably in Russia or India), we take this (negative) review against Sterling National Bank with a pinch of salt.

Here is what the review says –


As a customer of Astoria Savings, I was used to “A” level service at all levels.The transition to Sterling National Bank took months to happen and the moment it did, service dropped to an “F” rating.The employees did the best they could, but I never saw a company who had months to plan a transition fail so completely.And now that the transition is complete, SNB has begun to shut down neighborhood branches.When Astoria, these branches were the center of the neighborhood.So now I schlep a half mile to the Rego Park branch on Queens Blvd.A total disaster as SNB has not provided them with the resources to handle the run-off from the closed branches.Yesterday, for the first time in 10 years, I saw a lunch hour bank line which I estimated would take the two open tellers about 30 – 45 minutes to get through.Where is the nearest Capital One bank.


In case you don’t already know (assuming you came to this page by Googling ‘Sterling National Bank scam‘, or ‘Sterling National Bank review‘, Sterling National Bank is listed under the category Business on

Here is the rest of the contact information for the sole purpose of identification –

  • Address: Queens Boulevard NY 11375
  • Phone: (718) 275-6500
  • Website:
  • Severity of Scam: High [not sure what it means]
  • Reported Loss: 4787 $ [unsubstantiated]
  • Reported by: Anonymous [obviously]

The entity Sterling National Bank was awarded 1 / 5 Stars  based on 6 Reviews.

It is difficult to ascertain whether Sterling National Bank is a Scam, or Legit, based on this single review. In the coming weeks/days, I will try to research deeper into Sterling National Bank, analyze and list more critical reviews and identify a pattern (or lack of) to substantiate the claim mentioned above.

Regardless, until then, we give the benefit of doubt to the reviewer and list Sterling National Bank as someone you need to avoid (for now).

If you have any grievances, complaints, or anonymous tips against Sterling National Bank, please contact us immediately. If you have lost money to  Sterling National Bank, together we can work to recover your loss.

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