I came across a critical review of VanGuard Moving Express on a Scam Reporting website – DirtyScam.com, titled ‘but actions speak louder than words. Learn to communicate.’.
DirtyScam allows anonymous submission of complaints from angry consumers and victims of scams. Since the website is hosted offshore (probably in Russia or India), we take this (negative) review against VanGuard Moving Express with a pinch of salt.
Here is what the review says –
I chose this company after reading all the good reviews on Dirty Scam. Too bad i cant add to the good reviews. The morning of the move, I was at the storage location waiting in the cold. The time came and nobody showed up. So I called, and Bauer told me they are having some truck problem or something, very vague. He told me that they will get there in 30 mins. Waited in the cold, nobody came. Called again, and Bauer said now they are having problems with the truck battery. He said 30 more mins. U know the rest, nobody came 30 mins later. Called and asked what is going on. Bauer got really defensive and said what do u want me to do?!! Really? How about communicating with us so that we arent waiting for almost 2 hours?!! Do I have to teach u about professionalism?!! Needless to say, we made alternate arrangements. Really sad that they were so sweet and kind when it came to making the arrangements, but actions speak louder than words. Learn to communicate. Dont sit there and wait for the customer to call u every time. This is your job!
In case you don’t already know (assuming you came to this page by Googling ‘VanGuard Moving Express scam‘, or ‘VanGuard Moving Express review‘, VanGuard Moving Express is listed under the category Business on DirtyScam.com.
Here is the rest of the contact information for the sole purpose of identification –
- Address: Nutley Street Southwest Vienna VA 22180
- Phone: (703) 474-3863
- Website: http://vanguardtransfer.com
- Severity of Scam: Extremely Low [not sure what it means]
- Reported Loss: 200 $ [unsubstantiated]
- Reported by: Anonymous [obviously]
The entity VanGuard Moving Express was awarded 1 / 5 Stars based on 1 Reviews.
It is difficult to ascertain whether VanGuard Moving Express is a Scam, or Legit, based on this single review. In the coming weeks/days, I will try to research deeper into VanGuard Moving Express, analyze and list more critical reviews and identify a pattern (or lack of) to substantiate the claim mentioned above.
Regardless, until then, we give the benefit of doubt to the reviewer and list VanGuard Moving Express as someone you need to avoid (for now).
If you have any grievances, complaints, or anonymous tips against VanGuard Moving Express, please contact us immediately. If you have lost money to VanGuard Moving Express, together we can work to recover your loss.